Privacy Policy

Information we collect

Information you provide: name, email, phone, postal address, date of birth, nationality, and identity documents (such as a passport or national ID) required to form your company and meet Know-Your-Customer (KYC) obligations; the details of your proposed company (name, members/directors, ownership, registered address); and payment information.

Information collected automatically: IP address, browser type, device information, pages visited and similar usage data, collected through cookies and similar technologies to operate and improve the site.

Information from third parties: government registries, payment processors and identity-verification providers used to complete your filings.

How we use your information

To prepare and submit company formation, tax-ID, registered-agent and related filings on your behalf.

To verify your identity and comply with anti-money-laundering, KYC and other legal obligations.

To process payments, provide customer support, send service updates, and operate your client dashboard.

To improve our website and services, and—where you have not opted out—to send relevant offers.

How we share information

With government agencies and registries (e.g. US Secretaries of State, the IRS, UK Companies House, HMRC) to complete your filings.

With service providers who work on our behalf (payment processors, identity verification, hosting, email delivery) under confidentiality obligations.

When required by law, court order, or to protect our rights, users or the public.

We do not sell your personal information.

Data retention

We keep your information for as long as your account is active and for the period required to meet legal, tax and regulatory obligations (which for company and financial records can be several years), after which it is securely deleted or anonymised.

Data security

We use technical and organisational measures—encryption in transit, access controls and restricted document storage—to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, object to or restrict certain processing, and withdraw consent. To exercise these rights contact us at info@filingfox.com. We will respond within the time required by applicable law.

Cookies

We use essential cookies to run the site and analytics cookies to understand usage. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

International transfers

We serve founders worldwide and may process information in the United States, the United Kingdom and other countries. Where required, we use appropriate safeguards for cross-border transfers.

Children's privacy

Our services are for adults forming businesses. We do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy from time to time. Material changes will be posted here with a new effective date.

Contact us

Questions about this policy or your data? Email info@filingfox.com.